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Shipping & Returns

Shipping Time
Usually, all orders will be shipped out the next business day. Weekend orders will be shipped on the following Monday morning. As the general rule, processing time plus shipping time equals total delivery time. Usually, the items will arrival in 7-10 days. We will do our every effort to make sure you receive the parcel in time.

Returns
If you want to return your items, please notify us firstly stating the reason and the order number for the return within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a trackable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. So please contact us with all your questions and concerns before placing your order.

Exchange
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Refunds
We will gladly take back or exchange any merchandise as received with original package within 30 days of purchase(From the date products were received, if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package. When we receive the products sent back exactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you.
Cancellation
Unpaid orders will be cancelled automatically after 5 days. Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. Orders cancelled within 24 to 72 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 80% of product purchase price. Orders cancelled within 72 to 120 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price. Orders cancelled beyond 120 hours after payment confirmation will be eligible for a partial refund of full shipping cost only. Once your order has been shipped, it can no longer be cancelled.